COVID-19 Notice


Impact of the Victorian Lockdown: Transit Delay's ex Victoria

The Victorian lockdown has had a significant impact on the flow of vehicles around Australia.  The volume of cars needing transport interstate from Victoria to the rest of Austalia has increased and conversely, the volume returning to Victoria has ceased.  The impact of this is our transit times leaving Victoria have increased. We believe this will be a short term problem and we are working on solutions to improve our current lead times. 


Call Centre Wait Times

Our call centre is experiencing a significant increase in calls resulting in longer than normal wait times.  We are increasing our capacity to support this demand, however, in the interim we sincerely apologise for the wait times and ask for your patience and understanding during these times.

 

Victorian COVID-19 Update as of 4th of August, 2020


During stage 4 restrictions in Melbourne, Prixcar Transport remains operational.  We will continue providing our National vehicle transport services, including all of Victoria and Melbourne.  The one limitation is that our Victorian Depot will be closed for vehicle drop-offs or collections.  From 3pm, Wednesday the 5th of August, our Melbourne Depot in Truganina, VIC, will be closed until restrictions are lifted. 
This means that during these restrictions you can still select the depot service option, however, you will not be able to collect or drop off your vehicle until the government restrictions are lifted.  


National Update

We are OPEN for business and we can transport your vehicle anywhere in AUSTRALIA!

All of us at Prixcar are working diligently and together to remain available and open for business, in these uncertain times – access to your vehicle is essential and a worry you can do without. If you need assistance, we can help.

If you have any questions, please call on 1300 660 616 or email us CSC@prixcar.com.au. Our staff are fully capable to assist you and help you with your transport needs.

With regards to the government restrictions on border controls; these do not restrict the essential transport and logistics services; our trucks are running, and we can deliver. Our facilities also remain open, operating under strict conditions and hygiene controls to ensure the safety of all onsite.

We will continue to support the community for as long we can do so safely and within the Government regulations.

 

Thank you and take care.

From the PrixCar Team.