Privacy Policy

1. Privacy Act

PrixCar Services Pty Ltd (PrixCar) is committed to respecting the privacy of your personal information. Your use of PrixCar’s website and services is subject to you agreeing to the following terms and conditions.

PrixCar is an “organisation” for the purposes of the Privacy Act 1988 (Cth) (the Act), and is subject to the Australian Privacy Principles contained in the Act.

This Policy is intended to provide a general overview of our policies in respect of the handling of personal information. “Personal information” is any information or opinion about a person that is capable of identifying that person.

Other policies may override this Policy in certain circumstances. For example, when we collect your personal information, we may advise a specific purpose for collecting that personal information, in which case we will handle your personal information in accordance with that stated purpose.

This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, you are encouraged to contact us on [email protected].

From time to time, we may review and update this statement – for example, to reflect changes to the law, technology and our organisation.

2. Collection, Storage, Use and Disclosure of Personal Information

2.1 Collection

We will collect your personal information directly from you whenever possible, and will limit the personal information we collect to that which is necessary for our functions or activities.

When collecting personal information, we will endeavour to make you aware of the purposes for which the information is being collected by us, the organisations to which we would usually disclose your information, and any consequences for you if you fail to provide any information that we request.

We may collect personal information from you (such as your name, address, telephone number and email address, and any other personal information you volunteer) if you send us an email or if you submit information to us using a message or feedback form. We will use this personal information to contact you to respond to your message, to send you information that you request, and for other related purposes we consider are within your reasonable expectations.

2.2 Automatic Server Logs

By visiting our website and/or submitting your information (via collection methods in 2.1), you are agreeing to our web site server automatically collecting various items of information including:

Your IP (“Internet Protocol”) address (which, in general terms, is a unique identifier assigned to your computer when it is connected to the Internet); the operating system and Internet browser software you are currently using; and the data that you download (such as web pages or other document files or software); and the time that you download it.

Although, in some circumstances, it may be possible to identify you from this information, we do not attempt to do so, and only use this information for statistical analysis, system administration, and similar related purposes. This information is not disclosed to any other party.

2.3 Storage

We store your personal information securely, and all PrixCar team members are required to ensure that personal information is not misplaced or misused, and that unauthorised access to, or modification or disclosure of, personal information does not occur.

If you provide any personal information to us via our online services (including email) or if we provide such information to you by such means, the privacy, security and integrity of this information cannot be guaranteed during its transmission unless we have indicated to you beforehand that a particular transaction or transmission of information will be protected (for example, by encryption).

We will endeavour to destroy your personal information as soon as it is no longer required by us (and this is permitted by law).

2.4 Use and Disclosure

We will generally only use or disclose your personal information for the purpose for which we collected it, and for related purposes we consider will be within your reasonable expectations. We will seek your consent prior to using or disclosing your personal information for another purpose, unless we are required or permitted by law to do so without seeking your permission.

3. Access To and Disclosure of Personal Information

3.1 Access to Personal Information

You may contact us to request access to the personal information about you that we hold. Any such application must be made in writing. We may refuse to allow you to access your personal information if we are legally required or entitled to do so.

We may require you to pay a fee in order to access your personal information held by us. We will advise you of the amount of the fee payable (if any) once we have assessed your application for access.

If you lodge a request for access, we may provide you with access to your personal information in any of a number of ways (including, for example, supplying you with a copy of your personal information, or providing you with the opportunity to view your personal information).

If you establish that any personal information we hold about you is not accurate, complete and up-to-date, to our reasonable satisfaction, we will amend our records accordingly.

Please notify us if your personal details change so that we may keep our records up-to-date.

3.2 Disclosure of Personal Information to Other Organisations

At our discretion for related purposes we consider will be within your reasonable expectations, we may disclose your personal information to contractors or subcontractors of PrixCar which enables us to fulfil our Service obligations to you.

We may also disclose your personal information to a range of service providers, including overseas organisations. That information will be provided on the understanding that the relevant organisation will keep your information confidential.

4. Other Online Services

“Online services” includes any services provided by us via the Internet (including email and web pages).

If any of our online services (including any email messages we send to you) contain links to other online services that are not maintained by us (“other services”), or if other services link to our online services, we are not responsible for the privacy practices of the organisations that operate those other services, and by providing such links we do not endorse or approve the other services. This policy applies only in respect to our (PrixCar) online services.

5. Further Information

You may contact us via email on [email protected] if you require further information about the ways we manage your personal information or if you believe that a breach of your privacy has occurred.

We reserve the right to amend this policy at any time. You may obtain a copy of the current version of this policy by contacting us via email or in writing to the address given below:

Attn: PrixCar Customer Service Manager
PrixCar Services Pty Ltd
7-20 Horsburgh Drive
ALTONA NORTH VIC 3025